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  Home » Webcasts » Archived Webcasts » Medical Business Development
  Human Resources Management   |   Medical Practice Management   |   OSHA/CLIA/HIPAA/FACTA   |   Managed Care   |   Medical Coding and Billing   |   Medical Business Development
 
 Archived Webcasts on Medical Business Development
 
 Webcasts Hosted by Debbe Childress


  Director Business Development
Click here to learn more about Debbe.

 
 Gold Star Customer Service
Does your practice outshine other practices when it comes to customer service? If not, then you may not be getting the referrals you need to grow your practice --or even keeping the valuable patients you have! In this web cast, Debbe Childress Garrett, MBA, will show you how to improve your patient satisfaction. This program will cover the following:
  • Telephone Skills
  • Positive Attitude
  • Improved Listening Skills
  • Handling Difficult Situations
Debbe has assisted hundreds of practices in learning the techniques necessary to take them to the next level. Let her show you and your staff how to provide the ultimate Gold Star Customer Service to your patients.

This is a 60 minute educational session*                                       $79.95    
 
*All educational sessions are eligible for approval for continuing educational unites (CEUs) by the Professional Association of Health Care Office Managers (PAHCOM) and the Medical Group Management Association (MGMA).

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