Maximizing Management Relations with Physicians - The Four Goals
Examines why the practice has hired you. Takes an in-depth look at establishing four indispensable goals to better assure your success as a practice manager

Increasing Profits Through Medical Laser Technology
Focuses on increasing revenue through the use of medical laser technology. What does laser technology offer a practice and its patients. Did you know that many medical specialities use lasers? Is a laser right for your practice? How to successfully manage laser services. How to get started.

Successful HR Management Program
Visits the vital role of personnel management in practice profitability. Examines issues of governmental compliance, personnel policies, compensation and benefits, and staff development.

HIPAA Compliance
Focuses on practical attention to HIPAA requirements, common sense approach to dealing with electronic transactions, patient privacy, and security of healthcare information.

Coding For Maximum Reimbursement
Examines current ICD-9 and CPT coding practices for maximum reimbursement for services. Course content is both general and specialty specific.

Insuring Practice Assets
Takes an in-depth look at properly insuring the assets of the practice. Also examines why we buy insurance, what types of insurance are needed, how to effectively shop the market, what affects the premium, andwhether a practicecan buytoo much insurance.

Effective Operations Strategy
Identifies the two essential ingredients for effective office operations. Examines general operating procedures including telephones, scheduling, registration, insurance billing & follow-up, and medical records.

Proven Collections Strategies
Focuses on understanding the debtor (patient) and improving patient collections. Looks at why patients don't pay, legal issues, steps to a clean AR, what to say in a variety of situations, collection companies, and recommended letters and forms.

Financial Policies & Tax Reduction Strategies
Examines a progressive and effective approach to financial policies and tax reduction strategies. Addresses streamlined monthly management reports, embezzlement control, equipment corporations, automobile lease agreements, record retention guidelines, child care and medical expense reimbursement plans, payroll tax depositing, and other tax saving tips.

Risk Management
Takes an in-depth look at potential liability in the everyday workings of a medical practice. Explores patient confidentiality, termination of the patient-doctor relationship, release of medical records, informed consent, medical malpractice, workers' compensation, etc.

Bankcard 101
Most businesses today rely on bankcards (MC/VISA/AE/debit) for better cash flow, to reduce bad debt, and provide customer convenience. But at what costs? Learn how the bankcard system works, avoid hidden processing fees, get paid promptly, and much more. Effectively managing your bankcard payment services influences your overhead and bottomline. Bring your bankcard statement for a personal analysis.

Managing Managed Care
Emphasizes a working knowledge of managed care contracts as how best to position a medical practice in a managed care environment. Examines contract terms, content, and other compelling considerations in negotiating contracts.

Fraud & Abuse Compliance 1 & ll
Addresses a practice's compliance with Fraud and Abuse guidelines. Learn answers to what the OIG, FBI, and other federal agencies are doing to prepare and enforce the new mandates. What are the chances of the FBI darkening your door? How is an investigation conducted? What are your rights? Review a Fraud and Abuse compliance plan. Learn the Ten Coding Commandments. Come away with a sample plan on computer disc that can easily be customized to fit any practice.

Optimizing Information Technology
Examines the fast paced development of information technology available to the medical practice. Focuses on electronic services including electronic medical records, eligibility verification, and the power of the Internet to streamline the revenue cycle. Students have the opportunity to actually see and handle available hardware.

Maximizing Vendor Relationships
Emphasizes the understanding of the medical product distribution chain, allowing management to better utilize the medical sales industry to enhance the medical practice. Examines the medical vendor industry, the supply chain, types of vendors, differentiating product and service needs, choosing a vendor, and creating a partnership.

Building Strong Employee Integrity
Focuses on ethical practices in the workplace. Examines integrity in the fair treatment of employees; patient and customer care; billing practice; confidential information; conflict of interest; improper use of funds; health, safety and environmental concerns; and substance abuse. Case studies used. An Integrity Compliance Program on computer disc that can be customized to any practice is provided.

Increasing Profits Through Clinical Trial Studies
Focuses on increasing revenue through clinical studies. What do clinical trial studies offer a practice and its patients? Are clinical trial studies right for your practice? How to successfully manage a trial study. How to get started.

OSHA & CLIA Compliance
Takes an in-depth look at the Bloodborne Pathogen Standard, Hazardous Chemical Communication Standard, tuberculosis protocol, emergency preparedness, ergonomics, and in-office laboratory compliance.

Wage & Hour Compliance
Takes an in-depth look at the Fair Labor Standards Act (FLSA). Focuses on issues of hourly/salary status, overtime, comp time, work time, travel, education/training, lunch and breaks, and independent contractors.

Building Revenue Through Pharmaceutical Dispensing 
Emphasizes increasing revenue through pharmaceutical dispensing in the practice. What does pharmaceutical dispensing offer a practice and its patients? Is pharmace utical dispensing right for your practice? How to successfully manage pharmaceutical dispensing. How to get started.

Maximizing Retirement Benefits
Focuses on retirement plans and tax-saving options for business owners. Specifically addresses employers getting the most of qualified and non-qualified plans, tax and business advantages, pension and profit sharing plans, 401(k) plans, and money purchase plans.

Optimizing Productivity Through Facility Design
Takes an in-depth look at working smarter in the office. Reviews how escorting patients from reception to exam rooms, taking medical histories, and running to and from the lab can consume a provider's time. Focuses on how aprovider's productivity can be substantially enhanced by appropriate space (room) design and organization, patient flow, staffing, and scheduling.

Maximizing Value from Your IT Infrastructure
Focuses on getting away from the hodge-podge of computer networking and emphasizes the means and need to establish sound business computer networks.

Round Table Discussions
Participating in the Round Table Topic Sessions has produced many great ideas. Its success comes from student participation and putting heads together to help one another. Offers the opportunity to "share a challenge" with peers and receive possible solutions immediately.