CLIA requires all laboratories to establish and follow a Quality Assessment Plan and to monitor its quality systems on an ongoing basis. Our Quality Assessment Guide includes a comprehensive Q.A. Plan with policies and procedures to assure delivery of the right result on the right patient under the right circumstances to the right person at the right time. This Guide is available through DoctorsManagement Shop Online.

The Q.A. Monitoring System in this manual covers:

• Patient Confidentiality
• Specimen Identification and Integrity
• Complaints
• Communications
• Personnel Competency
• Test Request
• Specimen Submission, Handling, and Referral
• Procedure Manual
• Test Systems
• Quality Control
• Comparison of Test Results
• Corrective Actions
• Test Records
• Test Reports
• Employee Safety