Customized Solutions for Your Dental Practice
DoctorsManagement understands that all dental practices are as unique as the practitioners behind them and there is no one-size fits all solution for managing a practice. A high level of quality and integrity are what helps dental practices sustain and thrive, and a balance in the dentist’s personal and professional life helps to ensure practice success and longevity. This is why our team listens carefully to get to know you and your staff before we design recommendations for managing your practice. We present strategies that are designed specifically to help increase profitability and efficiency for your practice. You’re always in full control; your consultant works in tandem with you to create the positive and results-oriented environment you desire.
Access to a Wealth of Knowledge Through a Trusted Advisor
Your dental consultant becomes a “business management lifeline” for you. You’ll typically meet once per month to review your goals and track progress. Between meetings, you’ll have access to your consultant through phone, email or video calls.
Some of the strategies that we implement and find most effective for dental practice include regular and structured staff meetings to ensure that each team member has a clear understanding of their responsibilities, team building among the staff to ensure productive and health staff relations as well as cross training where needed, and develop individual accountability, motivation and confidence.
Because image and customer care are central to the long-term success of any practice, we emphasize a focus on patient satisfaction that begins before the patient visits the office through their appointment and into follow-up procedures. Everything your patients experience becomes a part of their impression of your practice, and we recognize that they form that impression at every stage of engagement with your practice. We also train your staff on proper telephone techniques that help reduce cancellations and no-shows, and improve collections. Appropriate training can also help overcome the three most common barriers to treatment – time, fear and money – by building a more trusting relationship with your patients. In the end, these steps increase the level of patient satisfaction and the strength of the practice.