Effective Schedule Management is Critical to Your Practice Schedule time watch
Effective schedule management is critical and helps ensure that your practice
captures all revenue opportunities for your practice;
documents out-of-office provider-patient communications; and
delivers excellent patient care and maintains overall patient satisfaction.
Providers can preserve up to 25% of their office revenues and profits when you avoid no-shows. This is a critical point because the revenue and productivity lost from missed appointments can never be recovered.
What can you do immediately to boost revenue by reducing missed appointments?
Here are two suggestions that are worthy of the potential return they yield for practices:
Institute a structured system of confirming appointments. Your practice management software may already have a solution for appointment confirmation. If so, it is worth the time and effort to learn how to use it. If this is not the case, however, there are many solutions available that offer appointment confirmation using emails, text messages, or professional call center services (or use your own staff).
Train your staff on the procedure for setting and confirming follow-up appointments with patients coming out of the hospital. Patients and loved ones receive a tremendous amount of information on medications, wound care, after-care, and the comfort of their loved one. Ensure that your patients receive the best possible care by scheduling follow-up appointments as soon and conveniently as possible.
If you have questions about this topic or any other issues around the business of medicine, contact us via email or call us at 800-635-4040.