Rate Your Customer Service Program
Our customer service experts consult with medical practices around the country. They are often surprised at how few practices have a formal customer service program. Not as surprising, however, is the fact that practices with a customer service training program are usually quite successful and have a high patient retention rate.
How does your practice score when it comes to customer service?
Take the following quiz that we have developed for physicians and practice managers to rate their customer service program. It will help you identify areas where you are strong and areas where there is room for improvement.
The quiz only takes a few minutes and gives you great insight as to how your practice rates!
((NOTE: QUIZ IS HERE: https://www.doctors-management.com/Page.asp?PID=31&ID=1098&test=1 ))
If you have questions about this topic or any other issues around the business of medicine, contact us via email or call us at 800-635-4040.