Doug Graham, Senior Management Consultant and Director of Concierge Medicine Services
With over 25 years experience in the healthcare industry, including many years as a manager, Doug has developed a knack for distilling down complex issues to help create operational efficiencies, improve profitability and position practices for growth. With his breadth of knowledge and careful attention to detail, Doug’s presentations cover the appropriate amount of information to empower managers to dedicate their time and energy on positioning the practice for success. Doug is a natural coach to practice managers, supporting them in creating efficient workflow as well as helping them manage and develop employees.
Speaking topics include:
Production Benchmarking to Position Your Practice for Success
- Attendees will learn how to analyze production per individual provider in relationship to other providers in the practice (if applicable) as well as their peer group using gross collections, net collections, and charges and receipts per encounter. Attendees will also learn how to use these performance indicators to determine if there is a problem in the practice and how to correct it.